You don't have to run everything yourself. Multipass has team tools at both the event level and the organization level.
Event managers (event admin → Team)
The person who created the event is its Event Admin. To add help:
- Have your teammate create a free Multipass account and give you their account email.
- In your event admin, go to Team and click Add.
- Choose their access:
- Full Control — everything the admin can do for this event
- Limited — e.g., check Can Scan Tickets only, for door staff
Managers appear in the Event Team list where you can adjust or remove them.
Scan-only access without accounts
For one-night volunteers, skip accounts entirely: Box Office provides a QR code that unlocks ticket scanning in the Multipass app on any device — the helper taps Scan Tickets on the app's login screen and scans your code. See Check-In, Scanning & Door Sales.
Organization team (org admin → Team)
Organizations support multiple administrators with varying access levels, so trusted staff can create events, run marketing, and manage memberships across all your events. Manage them under your organization's Team section.
Sponsors and lineup (event admin → Team → Sponsors / Lineup)
The Team area is also where you spotlight the people who make the show:
- Sponsors — logos and links on your event page
- Lineup — performers/speakers. Artists can create their own lineup card (My Account → Lineup Settings) that any event can drop into its listings — bios and images stay consistent everywhere they perform.
Who can do what on event day?
- Event Admin and Full Control managers: check-in via web or app, door sales, refund handling, exports
- Can Scan Tickets managers: scanning/check-in in the app under their own login
- QR-authorized devices: scanning only, no account required