Plans change. Multipass has two ways to get your tickets into someone else's hands: transfers (ownership moves) and sharing (you keep ownership, they get entry).
Transferring a ticket
A transfer permanently hands the ticket to someone else.
- Log in and go to My Account → My Tickets.
- Find the event and choose Transfer Tickets.
- Enter the recipient's email address, an optional note, and check the box next to each ticket you want to transfer.
- Send it. The recipient is notified by email.
Until they accept, the transfer is pending — you can cancel it from Transfers → Pending Transfers. When they accept, the original ticket is voided and a fresh one is issued to them (this prevents fraud — a transferred QR can't be double-used).
A few rules:
- Some events don't allow transfers, and some allow them only for certain ticket types. Events may also disable transfers shortly before the event date — including transfers already in progress.
- Transfers aren't otherwise time-sensitive.
- You'll need the recipient's email; they'll need a Multipass account (free) to accept.
Receiving a transfer
- You'll get an email about the pending transfer.
- Log in at multipass.com — create a free account if needed, using the email address the transfer was sent to.
- Your Dashboard prominently shows the pending transfer (if you land on an event page instead, go to My Account → Dashboard).
- Click through and accept — one click, and the tickets are yours.
Sharing tickets (keep ownership, assign names)
Bought tickets for the whole crew, but arriving at different times? Shared tickets let you assign tickets to your friends' names without giving up ownership. They check in under their own names; you keep control. If a shared ticket goes unused, you can retrieve it, reassign it, transfer it, or sell it.
Some events require a name on every ticket at purchase — that's the same idea, used for at-door ID checks.
Which should I use?
- Sold your extra to a stranger, or friend is paying you back → Transfer (they fully own it)
- Friends arriving separately, you're the group organizer → Share (you stay in control)
- Can't go at all and want money back → see Request a Refund for a Purchase (spoiler: it's host's discretion)