Organizations are home base on Multipass — for venues, collectives, businesses, non-profits, and private clubs. Your org gets its own page, subdomain, team, memberships, and money setup, and every event you run lives under it.
Create your organization
- Go to My Account → Organizations and click + (or choose Create Organization from your Dashboard).
- Fill in the essentials under the org's Settings/Manage page:
- Organization Name and Description
-
URL Path — your page lives at
YOURPATH.multipass.com - Timezone
- Social links: Facebook, Twitter, Instagram, LinkedIn, TikTok, YouTube
Connect Stripe
If money will change hands (ticket sales, memberships, org-level promoting), connect a Stripe account under Manage → Stripe Account. We recommend a dedicated connection per organization for clean books. See Stripe, Payouts, Fees & Sales Tax.
Privacy and access controls
Organizations run the full range from megaphone-public to speakeasy-secret:
- Enable Follow (Public) — let anyone follow your org for event notifications.
- Requires Invite — restrict membership to invited people.
- Organization is Secret — hide the org from discovery.
- Organization Password — the maximum setting: visitors see nothing, not even your name, without the password.
Legal documents and terms
Set up terms and conditions, disclaimers, rules, refund policies, and waivers under Settings → Organization Terms. These can be presented at checkout and again at ticket scanning. The Must Accept Terms For Each Event toggle applies your org terms to every event automatically (also mirrored per-event in event Settings).
Useful operational settings
- Notification Email List — comma-separated emails for org notifications
- Enable daily email with event ticket counts — daily sales pulse
- Refunds Issued As Site Credit Only — standing refund policy
- Checkout Message — a note shown to every buyer at checkout
- Enable Member Profiles — profiles for your members
- Google Analytics Id, Hubspot integration, and Twilio credentials for SMS (see Marketing: Email, Text & Tracking)
- Custom Attributes and Archive under Settings for housekeeping
Team
Add multiple administrators with varying access levels under Team — so staff can manage events, marketing, and memberships without sharing logins.
Creating events at scale
From your org: Events → Create for one event, or Events → Import to bulk-create multiple events at once from a data file — a lifesaver for class schedules and residencies. Duplicating an existing event (event Settings → Duplicate) is the third fast path.
What's on your public page
Your subdomain page lists your hosted events, any events you're promoting (marked as affiliate events), your membership offerings, and your About/Gallery/Calendar/Location content — all customizable (see Your Branded Page & Custom Design).