Multipass offers a comprehensive suite of features tailored for organizations, private groups, and venues to manage memberships and events efficiently.
Organizations
Groups can establish a dedicated "organization" within Multipass to manage events and memberships. This includes setting up essential documents like terms and conditions, disclaimers, rules, refund policies, and waivers. These documents can be presented during both the checkout process and ticket scanning to ensure compliance. Additionally, groups can assign multiple administrators with varying access levels to streamline management tasks.
Follow and Membership Options
Multipass provides three levels of participation:
- Event Attendance: Individuals can attend events without any membership requirements.
- Following: Users can choose to "follow" a group at no cost. Groups may implement a screening process by setting up questions for potential followers, allowing for selective acceptance. Followers receive notifications about new events and special ticket promotions.
- Free and Paid Memberships: For organizations focusing on a membership-driven model, Multipass facilitates both free and paid recurring memberships with flexible payment terms, including monthly, quarterly, bi-annual, annual, or lifetime options. Multiple membership tiers (e.g., basic, VIP, discounted ticket groups) can be established, each with distinct pricing structures.
Event and Ticket Management
Organizations can leverage follower and member statuses to control event visibility and ticket access:
- Event Visibility: Events can be restricted to followers or paid members, either by concealing them from the public or limiting key details to authorized participants.
- Ticket Access: Specific ticket categories can be designated for followers or paid members, enabling tiered pricing and access levels. Promotion codes can be created for particular member types as well.
On-Site Access and Membership Verification
The Multipass mobile app streamlines on-site operations, especially for private venues or members-only clubs:
- Ticket Scanning: Scan tickets to verify membership status, facilitating the distribution of member-exclusive perks.
- Membership Validation: For membership-restricted events, the app can validate memberships directly. Optional member photo verification to enhance security and verification processes.
- Access Methods: Members can present printed or digital tickets, personalized access via the Multipass app, or co-branded physical membership cards equipped with QR and NFC technology for seamless entry.
Communication Tools
Multipass integrates with communication platforms to maintain engagement:
- Email Notifications: Stay engaged with your organization followers, ticket holders, and members via built-in email marketing tools.
- Text Messaging: Send targeted messages to members on both group and event levels, ensuring timely updates and engagement. Contact Multipass to get started with text messaging.
- Exporting: Export your customer and member details to import into other platforms.
In summary, Multipass provides a robust platform for managing group memberships and events, offering tools for administration, member engagement, event coordination, on-site operations, and communication.