Ticket Type Library & Checkout Questions

Run the same kinds of events again and again? Save your ticket setups and checkout questions once and reuse them everywhere.

Ticket Type Library

A library stores a set of ticket types and their settings, so you can add them to an event in a few clicks.

Create a library

1. In your organizer dashboard, go to Events → Ticket Type Library.
2. Click Create Library, enter a Library Name you'll recognize, and click Create Library.
3. Open the library and add ticket types with the same options as any event (see Ticket Types & Pricing).

Apply a library to an event

1. Open the event and go to Tickets → Ticket Types.
2. Click Apply Ticket Library and choose the library.

The ticket types are added to the event, ready to adjust.

Checkout questions

Ask buyers what you need to know, like t-shirt size, dietary needs, or how they heard about you.

1. Go to Events → Questions and click Add Question.
2. Enter the Question Text and choose a Question Type: Text (a written answer), Yes/No, or Multiple choice (enter the choices).
3. Optionally add guidance text shown under the question, and an Export Column Name for exports.
4. Choose whether it's Required, Active, and whether to Ask once per order, not once per ticket.
5. Click Add Question.

Then attach questions to ticket types: on a ticket type's edit page, find Checkout questions and click Manage questions.

Answers appear in your event's Reports → Exports (Tickets sold with answers).